In most cases, it is not. But as long as people love and can’t live without it, it is OK. Take a look at Twitter. I’ve been active using twitter (http://twitter.com/shutterspeaks) lately, and I can’t count the error message they are fixing, almost everyday there is a problem, and it’s not the same.
All I’m saying, develop a system people love to use, not a very polished product but nobody using it or don’t want to use or worse, forced to use it.
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